Description
We're Hiring: Sales Coordinator at Emirates for Universal Tyres
Are you a proactive, detail-oriented professional with a passion for supporting sales operations? Join our dynamic team in Dubai as a Sales Coordinator and play a key role in ensuring smooth communication, efficient processes, and exceptional customer service.
Seeking a professional, highly motivated, and initiative-driven individual for the role of Sales Coordinator for Emirates for Universal Tyres in Dubai. In this onsite position, you will play a crucial role in supporting our sales operations by handling calls, coordinating with salespersons, and ensuring timely responses to customer emails, contributing to the overall success and efficiency of our sales operations.
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Responsibilities
As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:
- Handle incoming calls and coordinate promotional calls, ensuring timely responses to customers' emails.
- Support the sales team with quotes, orders & inventory coordination
- Maintain accurate CRM data (Dynamics 365) and stock reports (Google Sheets)
- Coordinate with suppliers and ensure on-time deliveries
- Be a trusted point of contact for both customers and sales team
- Strengthen relationships with customers by addressing inquiries, resolving issues, and ensuring their needs are met efficiently.
- Provide essential support to the sales team to help achieve targets, including processing orders, creating quotations, and managing inventory.
- Identify and escalate any deep-seated issues to supervisors when necessary.
- Maintain daily stock availability to ensure the smooth execution of daily orders.
- Document call information, complete call logs, and generate reports using Google Sheets.
- Coordinate delivery schedules with suppliers and ensure timely delivery to customers.
- Engage with potential customers to generate interest in our services or products.
- Build and maintain customer loyalty by following up on previous interactions.
- Manage CRM systems, maintaining up-to-date customer data and sales activities in Dynamics 365.
- Assist with administrative tasks, including filing, mailing, and correspondence.
- Ensure feedback loop from customers to enhance services continually.
Requirements
To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:
- A minimum of 2 years of experience in a sales coordinator role.
- Bachelor's degree in Business, Marketing, or a related field preferred.
- Sound knowledge of customer service principles and practices.
- Proficient in data entry, Excel, and CRM software.
- Outstanding listening, verbal, and written communication skills.
- Strong ability to handle stressful situations appropriately and maintain professionalism.
- Commercial acumen with a creative mindset.
- Fluency in English is mandatory; knowledge of Arabic is an added advantage.
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About Company:
H.E. Abdulla Al Masaood is the founder, CEO and Chairman of Abdulla Al Masaood & Sons. His two sons, Humaid Al Masaood and Khalifa Al Masaood, are members of the Board of Directors and take an active role in assisting their father in developing and executing his vision for the company.
The Group employs a strong network of professionals in it's legal, financial and marketing departments, to support Group businesses in achieving their goals.
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How to Apply?
To be considered for any career position at Abdulla Al Masaood & Sons (AMS), please apply through the application form or send your updated CV in Word or PDF format to Here
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