Description
We are seeking a dynamic and customer-focused Sales Coordinator to join with Specializes Sports Equipment in Dubai. In this onsite role, you will be responsible for managing customer interactions across multiple platforms, including phone, WhatsApp, email, and social media. You will play a vital role in supporting sales operations by executing marketing campaigns designed to enhance customer retention, loyalty, and acquisition.
Your analytical skills will be essential in monitoring customer data, evaluating lead quality, and tracking walk-ins and phone inquiries. Additionally, you will contribute to maintaining optimal customer satisfaction by addressing complaints, implementing effective resolutions, and managing the company’s social media presence.
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Positions:
- Sales Coordinator - Polaris & Indian Motorcycle
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As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:
Sales & After-Sales Coordination
- Greet walk-in customers, gather essential contact information, and guide them to sales executives.
- Coordinate vehicle preparation for delivery, providing thorough customer briefings on essential features.
- Ensure proper processing of warranty registrations and manage ownership changes with precise documentation.
- Oversee document management related to Vehicle Change Certificates (VCC) and communicate effectively with customers about the status.
Management of Essential Documentation
- Handle refund requests efficiently, submitting completed packages to finance while maintaining strong relational feedback with customers and internal teams.
- Coordinate bank loan and financing documents, acting as the vital link between sales, finance, and loan officers.
- Administer rental and demo ride documentation while ensuring complete understanding of terms by clients.
Liaison Tasks with RTA
- Facilitate new vehicle registration, export certificates, and the addition of new models by liaising with relevant colleagues.
Customer Relationship Management
- Manage and send targeted broadcast messages via WhatsApp and monitor social media interactions.
- Ensure quality feedback and marketing CRM management by rapid-response follow-ups and detailed reporting.
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Requirements
To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Prior experience in customer service, sales, or related roles. Familiarity with CRM systems is a plus.
- Excellent communication and analytical skills with the ability to handle multiple tasks efficiently.
- Proficient problem-solving abilities coupled with attention to detail and a customer-first approach.
- Fluency in English, with additional value provided by Arabic speaking proficiencies.
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Dubai is a thriving hub of innovation and opportunity, and the Latest Jobs in Dubai provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in Dubai ensures there's something for everyone.
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About Company:
H.E. Abdulla Al Masaood is the founder, CEO and Chairman of Abdulla Al Masaood & Sons. His two sons, Humaid Al Masaood and Khalifa Al Masaood, are members of the Board of Directors and take an active role in assisting their father in developing and executing his vision for the company.
The Group employs a strong network of professionals in it's legal, financial and marketing departments, to support Group businesses in achieving their goals.
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How to Apply?
To be considered for any career position at Abdulla Al Masaood & Sons (AMS), please apply through the application form or send your updated CV in Word or PDF format to Here
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