.jpg "Hiring: Customer Service Officer | Al Quoz Government Transactions Center | Latest Jobs in Dubai 2025")
Description
We are seeking a professional and customer-focused Customer Service Officer with a proven track record of excellence in service delivery. The ideal candidate will have at least 2 years of experience working in an Amer Center in Dubai, be fluent in English and Arabic, and possess exceptional interpersonal and problem-solving skills. This role is integral in providing outstanding support and service to customers while adhering to organizational standards.
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Positions:
- Customer Service Officer
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As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:
- Provide prompt and professional customer service to clients at the Amer Center.
- Assist customers with visa applications, renewal services, and other immigration-related inquiries.
- Guide clients through service processes and ensure compliance with UAE government regulations.
- Handle customer inquiries and complaints with tact and efficiency, ensuring a high level of customer satisfaction.
- Maintain accurate records of customer transactions and interactions.
- Collaborate with internal departments to resolve customer concerns and expedite service delivery.
- Stay updated on changes in policies, procedures, and services offered by the center.
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Requirements
To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:
- Minimum 2 years of work experience in an Amer Center in Dubai.
- Bachelor’s degree in Business Administration, Customer Service, or a related field.
- Fluency in English and Arabic (spoken and written) is mandatory.
- Strong interpersonal and communication skills.
- Excellent organizational skills and attention to detail.
- Ability to handle challenging situations calmly and professionally.
- A customer-oriented mindset with the ability to adapt to diverse cultural backgrounds.
Preferred Skills:
- Problem-solving and conflict resolution abilities.
- Time management skills to prioritize tasks efficiently.
- Ability to work under pressure in a fast-paced environment.
- Experience handling sensitive and confidential information.
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What We Offer:
- Competitive salary and benefits package.
- A dynamic and multicultural work environment.
- Opportunities for professional growth and development.
If you meet the above qualifications and are passionate about delivering exceptional customer service, we would love to hear from you.
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Unlock Your Future with the Latest Jobs in Dubai
Dubai is a thriving hub of innovation and opportunity, and the Latest Jobs in Dubai provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in Dubai ensures there's something for everyone.
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About Company:
Getting visa and residency services in Dubai can be challenging because of the complex government agencies involved. With so many different departments to deal with, it can be overwhelming and time-consuming to complete even the simplest of tasks. This is where Al Quoz Government Transactions Center comes in, as one of the Amer centers, offering a one- stop solution for visa and residency needs.
Located in Al Barsha Mall, Dubai, the center was established in 2018 to make government services more accessible to the public. The aim was to bring multiple government services under one roof and provide a seamless, hassle-free experience for customers. Today, the Al Quoz Government Transactions Center has become a popular choice for visa and residency services in Dubai.
As a Franchise, the center works under the supervision of the General Directorate of Residency and Foreigners Affairs (GDRFA) and offers a wide range of services including visa and residency applications, renewals, cancellations, etc. Whether you are a tourist, investor, or resident in Dubai, the center is equipped to handle all your government service needs.
One of the hallmarks of the Al Quoz Government Transactions Center is its commitment to service excellence. The center has earned a reputation for providing high-quality service standards and efficiency in handling complicated services. This has been made possible by handpicking service staffs based on their empathetic nature and willingness to go the extra mile to understand the customer and their needs.
What truly distinguishes the Al Quoz Government Transactions Center from its competitors is its commitment to delivering hilistic solutions, not merely addressing immediate needs. By thorougly understanding each customers individual circumstances, the center provides tailored solutions that consider the broader perspective.
In conclusion, if you are looking for a hassle-free experience when it comes to government services in Dubai, look no further than the Al Quoz Government Transactions Center. With its commitment to service excellence and a one-stop solution for all your visa and residency needs, the center has become a trusted partner for individuals and businesses alike. Visit us today and experience the difference for yourself!
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How to Apply?
To be considered for any career position at Al Quoz Government Transactions Center, please apply through the application form or send your updated CV in Word or PDF format to Here
Interested candidates can send your CV to:
- cv@amer-center.com
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