.jpg "Hiring: Customer Care Representative | Givaudan | Latest Jobs in Dubai 2025")
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Description
We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team.
You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner.
Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships.
Are you looking to explore Latest Jobs in Dubai? Whether you're a seasoned professional or just starting your career, Dubai is filled with exciting job opportunities in a variety of sectors. We bring you the Jobs in Dubai that fit your skills and experience.
We offer a wide range of exciting opportunities across various sectors. Check out some of the Latest Jobs in Dubai currently available:
Positions:
- Customer Care Representative
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As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:
- Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines
- Provide support for assigned customers and affiliates to meet order requirements
- Day to day communication with customers, operations and sales
- Interpret and analyse client schedules and prioritise orders
- Resolve issues and handle customer complaints internally and externally
- Confirm pricing, inventory availability and provide ship date information
- Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant
- Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns
- Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations
- Coordinate with planning on information relating to demand planning and stock positions
- Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements
- Provide coverage and support accounts for other team members as necessary
- Properly identify the right communication method based on the sense of urgency and issue
- Identify opportunities for improvements in customer care
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Requirements
To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:
- Minimum High School pr Secondary Education - Associate or University Degree is preferred
- 1+ years of experience
- Interpersonal and Communication Skills
- Proven Success in Customer Relationship Management
- Basic Knowledge of SAP or Order Entry Systems
- Basic Inventory Management knowledge
- Microsoft Office Expertise
- Understanding of Incoterms and Shipping Terminology
- Proficiency in English and Arabic
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Our benefits:
- A creative team environment that will inspire you.
- Attractive package.
- Excellent opportunities for progressive learning and development.
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Unlock Your Future with the Latest Jobs in Dubai
Dubai is a thriving hub of innovation and opportunity, and the Latest Jobs in Dubai provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in Dubai ensures there's something for everyone.
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About Company:
Givaudan is a global leader in Fragrance & Beauty and Taste & Wellbeing. We celebrate the beauty of human experience by creating for happier, healthier lives with love for nature. Together with our customers we deliver food experiences, craft inspired fragrances, and develop beauty and wellbeing solutions that make people look and feel good.
With over 163 locations in 52 countries and over 78 production sites, of which 31 are located in Europe, 22 in North America, 17 in Latin America, 8 in Asia-Pacific, and 1 across South Asia, the Middle East, and Africa, we are committed to driving purpose-led growth that makes a positive impact.
Together with our customers we deliver food experiences, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. From your favourite drink to your daily meal, from prestige perfumes to laundry care, our products help people live happier and healthier lives and we create them in a way that respects natural resources and the environment.
Our approach is driven by our purpose as we create for happier, healthier lives with love for nature. We aspire to have a positive impact on society and the environment, whether through our products, practices or profits. This aspiration requires whole supply chain collaboration, vigilance, bold action and accountability. To ensure that we continue to make progress and focus our efforts, we have set specific targets under each of our four sustainability pillars: Creations, Nature, People and Communities.
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How to Apply?
To be considered for any career position at Givaudan , please apply through the application form or send your updated CV in Word or PDF format to Here
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