Description
Al Haktur IT Solutions, a premier provider of innovative IT solutions in the UAE, is seeking a dedicated Customer Care Executive to enhance our client support services in Dubai. This position offers an excellent opportunity for a dynamic individual to contribute to a customer-focused team in a fast-paced technology-driven environment.
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Positions:
- Customer Care Executive
As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:
- Customer Interaction: Serve as the first point of contact for customers, addressing inquiries, concerns, and feedback professionally via phone, email, and chat.
- Problem Resolution: Resolve customer issues promptly and effectively while maintaining high customer satisfaction levels.
- Product Knowledge: Provide detailed information about company products and services, ensuring customers understand the value and benefits.
- Feedback Management: Record and report customer feedback to help improve services and drive customer-centric initiatives.
- Collaborative Support: Work closely with internal teams, including technical support and sales, to meet customer needs efficiently.
- Upselling Opportunities: Identify opportunities to recommend additional services or upgrades based on customer requirements.
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Requirements
To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:
- Education: Bachelor’s degree or equivalent in business, IT, or a related field.
- Experience: Minimum 2 years in a customer service or client-facing role, preferably in the IT sector.
Skills:
- Exceptional communication and interpersonal skills.
- Strong problem-solving ability and a proactive approach to customer support.
- Familiarity with CRM systems and basic IT tools (e.g., Microsoft Office).
Attributes:
- Customer-centric mindset with a passion for delivering outstanding service.
- Ability to multitask and thrive in a dynamic, fast-paced environment.
- Fluency in English; knowledge of additional languages is a bonus.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for training and career advancement within the IT industry.
- A supportive and innovative work culture.
- Health insurance and other benefits as per UAE labor laws.
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Unlock Your Future with the Latest Jobs in Dubai
Dubai is a thriving hub of innovation and opportunity, and the Latest Jobs in Dubai provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in Dubai ensures there's something for everyone.
Don’t miss your chance to be part of one of the world’s most exciting work environments. Explore the Latest Jobs in Dubai today, apply for the role that suits your expertise, and take the first step towards a rewarding and fulfilling career.
About Company:
Creating quality graphics, software solutions, websites & mobile applications is our aim! Right from logo designing to developing reality apps to providing SEO (Search Engine Optimization) and IoT (Internet of Things) services, we deliver highest quality of work.
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How to Apply?
To be considered for any career position at Al Haktur IT Solutions, please apply through the application form or send your updated CV in Word or PDF format to Here
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