Description
dsm-firmenich are looking for an exceptional Account Manager to join our Fine Fragrance team in our Perfumery & Beauty business unit.
Do you have what it takes to develop, manage and grow our business in a profitable and sustainable way?
Join us as we continue to expand our growth within the region.
Positions:
- Account Manager
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At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Responsibilities
- Define potential for your customers, develop account objectives and commercial strategy. Understand and document the competitive landscape and implement actions through account plans for strategically identified customers.
- Drive proactivity and build a strong business plan to secure strong pipeline and high conversation (from proactive to solicited/high ROI)
- Develop successful working relationship with (new and existing) clients, establishing dsm-firmenich as a key partner
- Negotiating prices with clients and with the Commercial Terms (rebates, payment terms etc)
- Regularly meeting with your customers, quarterly, for a business reviews and growth opportunities.
- Anticipate clients’ needs and lead proactive projects to generate new business opportunities
- Define accurate pricing and margin parameters for each project, according to guidelines, and enter accurately all project Information in project management system (Atlas) according to business rules (incl. regulatory, including project models rules in P&B)
- Lead/coordinate projects with internal partners and with clients. Driving projects towards best possible solution for both the client and dsm-Firmenich
- Responsible to manage products life cycle through Atlas (AN1, AN2, Disc, Adoption), demand planning, customer care (CX) interactions to ensure high level of service to clients and good working practices for dsm-firmenich.
- Build the account sales budget annually and mitigation plans to ensure targets are met
- Monitor sales and profitability (basic knowledge of P&L) versus objectives through Qlik, provide input to monthly Sales forecast (demand planning) and quarterly RAF’s - Kinaxis
- Monitor and optimize all other financial aspects of the account, in particular expenses (incl. market research) and clients overdues.
- Work in close collaboration with the Sales Account Coordinator to ensure all commercial data and documentation are accurate and properly maintained.
- Monitor client satisfaction and initiate corrective action where needed
We bring:
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
- A flexible work environment that empowers people to take accountability for their work and own the outcome
- Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
- An eagerness to be one team and learn from each other to bring progress to life and create a better future.
- A firm belief that working together with our customers is the key to achieving great things
Requirements
- Bachelor/Master degree in Business & Management
- In depth knowledge of the Fine Fragrance Industry
- Demonstratable ability to manage multiple accounts and projects simultaneously.
- Strong analytical and problem-solving abilities.
- Client-focused mindset with a passion for delivering exceptional service.
- Collaborative approach and ability to work effectively with cross-functional teams.
- High level of integrity and professionalism.
- Impactful communication skills both written and oral. Ability to communicate at executive level. Language capabilities: English (Arabic & French added advantage)
- Ability to prioritize and adjust according to strategic needs
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Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
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About Company:
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
How to Apply?
To be considered for any career position at dsm-firmenich, please apply through the application form or send your updated CV in Word or PDF format to Here
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