Description
Join the Harley-Davidson Abu Dhabi Team as a Skilled Technician!
Harley-Davidson Abu Dhabi is searching for a dedicated Motorcycle Technician who values exceptional service and technical precision. If you’re passionate about motorcycles and enjoy delivering top-tier service, this is an incredible opportunity to work with an iconic brand!
Positions:
- Motorcycle Technician
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Responsibilities:
- Ensure both Internal and External customers are dealt with promptly and courteously to achieve the highest level of customer service
- Carry out, servicing and repair to all types of H-D motorcycles
- Ensure that work, as detailed on the job card is completed within the manufactures’ standard repair times, where possible
- To identify/find additional service work and report to the Technical/Service Advisor in order to assist the department reach its financial targets
- Interpret both external and internal customer needs and supply technical support as requested by thorough knowledge of the product to maximise labour sales and productive efficiency without compromising the quality of the work delivered
- Exceed customer expectations achieving customer satisfaction, maximise customer retention, leading to consistently high customer satisfaction index (CSI)results
- Attend training courses as required to meet company and personal trainings needs as identified by the Service Manager to ensure knowledge and skills are updated in line with business and personal needs
- Participate in the company performance appraisal process as required by the Service Manager
Requirements
- Strong motorcycle mechanic skills with attention to quality and detail.
- Ability to communicate technical insights to meet customer needs and provide support.
- Commitment to training and development to stay up-to-date with Harley-Davidson standards.
- Enthusiasm for the Harley-Davidson brand and a dedication to excellent service.
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About Company:
AMS Group represents leading brands and innovative products and services across the UAE.
Automotive: Harley-Davidson, Polaris, Goupil, Indian Motorcycles, Tyres: Continental Tyres, Property: LGPM, Marine services: AM Shipyard, Retail: Al Masaood Jewellery, Travel: Advanced Travel & Tourism
How to Apply?
To be considered for any career position at Abdulla Al Masaood & Sons (AMS), please apply through the application form or send your updated CV in Word or PDF format to Here
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