Description
As a Guest Services Associate, you will be the first point of contact for our guests, providing a warm, welcoming, and professional experience from entry to exit. You'll ensure every guest feels valued and informed by assisting with ticket sales, providing relevant information, and handling inquiries or concerns with the utmost professionalism.
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Positions:
- Guest Services Associate
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As a successful candidate for the Latest Jobs in Abu Dhabi, your responsibilities may include:
- Welcome guests in a friendly and professional manner
- Engage each guest as a unique individual and listen attentively to their requests
- Manage and maintain queue lanes efficiently
- Sell tickets and other products via a computerised Point of Sale (POS) system
- Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
- Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
- Maintain awareness and adherence to company’s cash handling policies
- Maintain knowledge and awareness of ongoing promotions
- Provide pricing, promotion, shows, rides & attractions information and suggestions to guests, keeping them well informed to enhance/maximise the guest experience
- Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
- Proactively anticipate, listen to guest’s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company’s guest complaint policy
- Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
- Efficiently manage all guest services operational areas
- Manage lost and found counter according to company’s lost and found policy
- Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
- Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
- Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather (YWW)
- Fondly bid farewell to all guests exiting the park
- Participate in any evacuation (drill or real) if necessary
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Requirements
To qualify for the Latest Jobs in Abu Dhabi, applicants should meet the following requirements:
Essentials:
- Higher secondary or equivalent
- Minimum 1-year operational experience in a guest or customer service setting
- English proficiency (spoken & written)
- Basic computer knowledge
- Ability and genuine willingness to entertain/engage guests
- Flexibility
- High levels of respect and integrity
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Unlock Your Future with the Latest Jobs in Abu Dhabi
Abu Dhabi is a thriving hub of innovation and opportunity, and the Latest Jobs in Abu Dhabi provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in Abu Dhabi ensures there's something for everyone.
Don’t miss your chance to be part of one of the world’s most exciting work environments. Explore the Latest Jobs in Abu Dhabi today, apply for the role that suits your expertise, and take the first step towards a rewarding and fulfilling career.
About Company:
Miral is at the forefront of creating unparalleled immersive destinations and experiences, playing a vital role in advancing the leisure and entertainment industry and driving Abu Dhabi’s economic diversification. By envisioning, developing, and managing world-class attractions, Miral attracts visitors from around the globe, offering them extraordinary experiences that leave a lasting impression.
Our commitment spans the entire journey, from concept to reality. Miral not only conceives and constructs these transformative experiences but also oversees operations, management, promotion, and sales. Each project is crafted to enrich Abu Dhabi's cultural and economic landscape, fostering growth that benefits both the Emirate and the countless visitors who come to explore and enjoy its attractions.
Through diverse leisure, tourism, and lifestyle offerings, Miral contributes significantly to Abu Dhabi’s future as a global hub for tourism and entertainment, creating memorable experiences that resonate with people worldwide.
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How to Apply?
To be considered for any career position at Miral, please apply through the application form or send your updated CV in Word or PDF format to Here
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