Description
We are looking for a skilled and empathetic Customer Service Representative to join our last-mile delivery team. In this role, you’ll be responsible for managing customer inquiries, resolving delivery issues, and ensuring a smooth delivery experience. You’ll act as the key point of contact for customers, coordinating with drivers and dispatchers to provide timely updates and problem resolution. The ideal candidate is a proactive communicator with a commitment to customer satisfaction.
Join us to make a positive impact on customer satisfaction in last-mile delivery by ensuring seamless and successful deliveries!
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Positions:
- Customer Service Representative
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Responsibilities
As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:
- Address customer inquiries and provide updates on delivery status
- Resolve delivery issues, such as missed or damaged packages, quickly and effectively
- Communicate delays or schedule changes to customers proactively
- Collect and analyze customer feedback to identify service improvements
- Maintain high standards of professionalism and courtesy in all customer interactions
Requirements
To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:
- Bilingual in English and Arabic, Experience in customer service or logistics is preferred
- Strong communication and problem-solving skills
- Ability to handle multiple inquiries and issues efficiently
- Detail-oriented and customer-focused approach
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About Company:
We, Shahul Logistics General Transportation LLC, looking forward for a long-term business association with our clients in the days to come. We are glad to render our services in the United Arab Emirates and overseas to support Last Mile Delivery, Warehousing & Distribution, Air & Sea Freight, Custom Clearance and Transportation.
We have a team of highly experienced and dedicated staff handling the operations related to transportation, Freight & Clearance, Sea, Air and by Road. We are equipped to deliver the Items / Cargo any Ports any locations in UAE and Middle East. We also manage few International Ports.
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How to Apply?
To be considered for any career position at Shahul Logistics General Transportation LLC - Dubai, please apply through the application form or send your updated CV in Word or PDF format to Here
Interested candidates can send your CV to:
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