Hiring: Customer Care Executive | Trustbend Packers & Movers | Latest Jobs in Dubai 2024

Description

At Trustbend Packers & Movers, we pride ourselves on delivering exceptional moving and logistics services to our clients. We are looking for a Customer Care Executive in Dubai who is passionate about providing outstanding support and addressing customer needs with professionalism and empathy. If you thrive in a dynamic environment and are committed to customer satisfaction, we would love to have you join our team.

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Positions:

• Customer Care Executive

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Responsibilities

As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:

• Client Support: Serve as the primary point of contact for clients, handling inquiries, booking requests, and providing information about our services.
• Issue Resolution: Address customer concerns promptly and professionally, ensuring timely resolution and maintaining client satisfaction.
• Follow-up Communication: Conduct follow-up calls or emails post-service to gather feedback and ensure a positive experience.
• Service Coordination: Collaborate with operations and logistics teams to ensure smooth execution of scheduled moves, keeping clients informed of any updates or changes.
• Documentation and Reporting: Maintain accurate records of client interactions, feedback, and any reported issues, submitting regular reports to the management team.
• Upselling and Cross-Selling: Identify opportunities to suggest additional services that may benefit the client, enhancing customer satisfaction while supporting business growth.
• Customer Relationship Management: Build strong relationships with clients to encourage repeat business and referrals, reinforcing our reputation for reliable and friendly service.

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Requirements

To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:

• Experience in Customer Service: Previous experience in customer care, preferably within the logistics or moving industry.
• Excellent Communication Skills: Fluent in English, with strong verbal and written communication skills. Proficiency in additional languages is a plus.
• Problem-Solving Skills: Ability to handle complaints and resolve issues effectively, maintaining a calm and friendly demeanor under pressure.
• Organizational Skills: Strong ability to multitask, prioritize, and manage time efficiently.
• Proficiency in CRM Software: Familiarity with CRM systems and Microsoft Office Suite to log interactions and manage client information.
• Client-Focused Attitude: A passion for helping clients and a commitment to delivering exceptional customer service.

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Join Trustbend Packers & Movers in Dubai as a Customer Care Executive and play a vital role in ensuring our clients have a seamless and stress-free moving experience. Your dedication to excellent customer support will be instrumental in building lasting client relationships and upholding our commitment to quality service.

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Dubai is a thriving hub of innovation and opportunity, and the Latest Jobs in Dubai provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in Dubai ensures there's something for everyone.

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About Company:

Trustbend Logistics is a leading logistics company known for its commitment to efficient supply chain management, leveraging cutting-edge technology for seamless operations. With a focus on reliability and customer satisfaction, Trustbend Logistics offers tailored solutions and responsive support to meet diverse logistics needs.

Our dedicated team is here to simplify your relocation journey. Whether you’re moving down the street or across the country, we’re committed to providing a seamless and stress-free experience. Trust us to handle your belongings carefully and professionally, ensuring a smooth transition to your new destination.

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How to Apply?

To be considered for any career position at Trustbend Packers & Movers, please apply through the application form or send your updated CV in Word or PDF format to Here

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