Description
Are you looking to explore Latest Jobs in Abu Dhabi? Whether you're a seasoned professional or just starting your career, Abu Dhabi is filled with exciting job opportunities in a variety of sectors. We bring you the Jobs in Abu Dhabi that fit your skills and experience.
We offer a wide range of exciting opportunities across various sectors. Check out some of the Latest Jobs in Abu Dhabi currently available:
Positions:
- Customer Care Executive
Job Description
- Greet patients or their families and determine the nature of their inquiries.
- Provide information to assist patients or refer them to appropriate contacts within the organization or externally.
- Advocate for patients’ and families’ rights and responsibilities, maintaining confidentiality, and providing information and education.
- Develop and maintain a feedback and complaint procedure for customers to use and receive redressal.
- Communicate all information to the Floor Supervisor daily.
- Expedite the flow of visitors and patients, ensuring each person receives outstanding customer service in a friendly environment.
- Provide information about medical insurance coverage to patients and check coverage carefully before referring patients to the doctor.
- Investigate patient and visitor concerns, implementing appropriate actions.
- Keep accurate records of discussions or correspondence with customers.
- Perform duties related to patient handling, telephone assistance, cash handling, and back-office work as specified in the duty roster.
- Perform other related duties as assigned by higher authorities.
- Comply with all Occupational Safety and Health (OSH) and infection control policies, standards, and procedures, working cooperatively with hospital management.
- Follow documented OSH procedures and specific responsibilities.
- Be familiar with emergency and evacuation procedures to ensure safety.
- Report OSH hazards, incidents, near misses, and issues, assisting in risk assessments and incident reports.
- Adhere to waste management procedures and policies.
- Attend applicable OSH and infection control training programs, mock drills, and awareness sessions.
- Use appropriate personal protective equipment (PPE) and safety systems as required.
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Responsibilities
As a successful candidate for the Latest Jobs in Abu Dhabi, your responsibilities may include:
- Greet patients or their families and determine the nature of their inquiries.
- Provide information to assist patients or refer them to appropriate contacts within the organization or externally.
- Advocate for patients’ and families’ rights and responsibilities, maintaining confidentiality, and providing information and education.
- Develop and maintain a feedback and complaint procedure for customers to use and receive redressal.
- Communicate all information to the Floor Supervisor daily.
- Expedite the flow of visitors and patients, ensuring each person receives outstanding customer service in a friendly environment.
- Provide information about medical insurance coverage to patients and check coverage carefully before referring patients to the doctor.
- Investigate patient and visitor concerns, implementing appropriate actions.
- Keep accurate records of discussions or correspondence with customers.
- Perform duties related to patient handling, telephone assistance, cash handling, and back-office work as specified in the duty roster.
- Perform other related duties as assigned by higher authorities.
- Comply with all Occupational Safety and Health (OSH) and infection control policies, standards, and procedures, working cooperatively with hospital management.
- Follow documented OSH procedures and specific responsibilities.
- Be familiar with emergency and evacuation procedures to ensure safety.
- Report OSH hazards, incidents, near misses, and issues, assisting in risk assessments and incident reports.
- Adhere to waste management procedures and policies.
- Attend applicable OSH and infection control training programs, mock drills, and awareness sessions.
- Use appropriate personal protective equipment (PPE) and safety systems as required.
Latest Jobs in Abu Dhabi Jobs >> Click Here <<
Requirements
To qualify for the Latest Jobs in Abu Dhabi, applicants should meet the following requirements:
- Preferably a graduate in any discipline.
- Minimum of 1-year experience as a receptionist in a patient-focused environment; experience with multi-line switchboard systems is preferred. Interest in working in a hospital setting.
- Proficient in technology applications, including basic MS Office (Word, Excel, PowerPoint), MS Outlook, and Internet Explorer.
- Exceptional interpersonal skills, maturity, and good judgment; able to communicate professionally with a diverse range of individuals, with superior phone etiquette.
- Patient-focused, service-oriented, patient, and understanding.
- Efficient organizational skills; able to manage multiple responsibilities under pressure while maintaining composure.
- Ability to work independently with minimal supervision.
- Reliable, punctual, dependable, and responsive.
- Excellent command of oral and written English; knowledge of Arabic is advantageous but not essential
Latest Jobs in Dubai >> Click Here <<
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Unlock Your Future with the Latest Jobs in Abu Dhabi
Abu Dhabi is a thriving hub of innovation and opportunity, and the Latest Jobs in Abu Dhabi provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in Abu Dhabi ensures there's something for everyone.
Don’t miss your chance to be part of one of the world’s most exciting work environments. Explore the Latest Jobs in Abu Dhabi today, apply for the role that suits your expertise, and take the first step towards a rewarding and fulfilling career.
About Company:
NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates, and the third largest in Oman. Since 1975, we have provided high quality, personalised, and compassionate care to our patients and are proud to have earned the trust of millions of people in the UAE and around the world.
It has come to our attention that fake job offers have been circulated under the name of NMC Healthcare by certain individuals/entities claiming that they are representatives or subsidiaries or under contract with NMC Healthcare.
Latest Jobs in Dubai >> Click Here <<
How to Apply?
To be considered for any career position at NMC Healthcare, please apply through the application form or send your updated CV in Word or PDF format to Here
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