Description
Are you passionate about customer service and facilities management? Do you have the leadership skills to inspire a team and deliver exceptional service? If so, we want to hear from you!
We are seeking a dedicated and experienced CAFM and Helpdesk Supervisor to join our dynamic team. The ideal candidate must have a strong background in customer service, proven experience with CAFM systems, and the ability to lead, motivate, and develop a high-performing team. If you’re ready to embrace a new challenge and make a real impact, we invite you to apply and be part of our mission to provide outstanding service!
Positions:
- CAFM and Helpdesk Supervisor
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Requirements
- Bachelor's degree in business administration or a related field.
- Minimum of 3 years of experience as a Customer Service Supervisor with proven experience in CAFM systems.
- Highly self-motivated and able to work independently.
- Excellent time management skills with the ability to prioritize tasks and meet strict deadlines while maintaining accuracy under pressure.
- Strong IT skills, including proficiency in a variety of software packages such as Microsoft Office (Excel, Word, Outlook, PowerPoint), CAFM systems, email, internet applications, and databases. • Good interpersonal and communication skills, with proficiency in both spoken and written English; knowledge of Arabic is an advantage.
- Ability to articulate ideas clearly and effectively at all levels of the organization.
- Strong teamwork ethic with a commitment to promoting customer service excellence.
- Customer service-oriented, with a focus on identifying and achieving team objectives and priorities.
- Capable of supervising the helpdesk team to ensure efficient and effective service delivery.
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About Company:
DSC Facilities Services provide care free facility management and maintenance solutions in hard and soft services that are affordable, cost effective and enhance the value of the equipment we maintain. We are constantly aware of the environment and initiate programs that reduce the carbon footprint of our activities. DSC FS delivers a service to our clientele that is unmatched by our competitors. A service that is constantly improving through a KPI system that exposes any weakness and encourages change, improvement and development.
Of utmost importance to us is to recognize and develop our staff performance. This enhances ownership and accountability and encourages competitiveness for higher performance. Also it provides growth and stability within the framework of our policy of developing and nurturing each employee through motivation, education and empowerment.
The DSC FS Integrated service approach can provide you with a complete facilities management solution allowing you to focus on core business operations. You can then relax safe in the knowledge that all of your property and facilities infrastructure, including core service lines including, take over snagging and building health are expertly-delivered and compliant.
How to Apply?
To be considered for any career position at DSC Facilities Services LLC - Dubai, please apply through the application form or send your updated CV in Word or PDF format to Here
Interested candidates can send your CV to:
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