Hiring: Automotive Service Advisor (Electric Vehicles) | XA Group | Latest Jobs in Dubai 2024

Description

We are seeking a knowledgeable and customer-focused Automotive Service Advisor with 2-4 years of expertise in electric vehicles (EVs) to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, ensuring their EVs are maintained and repaired efficiently.

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Positions:

• Automotive Service Advisor (Electric Vehicles)

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Responsibilities

As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:

• Serve as the primary point of contact for customers regarding service inquiries and repairs for electric vehicles. 
• Assess customer needs and recommend appropriate services, including routine maintenance and repairs specific to EV systems. 
• Schedule service appointments and manage the workflow of the service department. 
• Communicate effectively with technicians regarding customer concerns and vehicle issues. 
• Provide customers with detailed explanations of services performed, including maintenance and repair recommendations for EV components such as batteries, charging systems, and electric drivetrains. 
• Handle customer complaints and resolve issues promptly to ensure customer satisfaction. 
• Stay up to date on the latest electric vehicle technology and industry trends to provide informed advice to customers. 
• Maintain accurate records of customer interactions, service history, and vehicle documentation. 
• Collaborate with the parts department to ensure the availability of necessary components for EV repairs. 

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Requirements

To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:

• High school diploma or equivalent; automotive service advisor certification preferred. 
• Previous experience as a service advisor, preferably in an automotive dealership or service center, with a focus on electric vehicles. 
• Strong knowledge of electric vehicle technology and systems. 
• Excellent communication and customer service skills. 
• Ability to multitask and manage time effectively in a fast-paced environment. 
• Proficient in using dealership management software and other relevant tools. 
• 2-4 Years of experience as a Service Advisor - Electric Vehicles is required

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About Company:

XA Group and its portfolio companies are committed to significant technological advances in the automotive & insurance sector that help businesses become smarter, safer, and more efficient.

Dedicated to sustainable and ethical growth, we support causes that align with our values, promoting a diverse and inclusive workplace and driving innovation. Our efforts include, among others, a venture building program and an artificial intelligence group, aimed at innovating and transforming several related sectors.

Headquartered in the UAE, XA Group operates across the Middle East, India, and Europe, emphasizing our global vision and focus on geographically targeted operations.

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How to Apply?

To be considered for any career position at XA Group, please apply through the application form or send your updated CV in Word or PDF format to Here

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