Description
- E-Commerce Expert – Retail Supermarkets
E-Commerce Expert will lead the development and execution of e-commerce strategies for our retail supermarket chain.
- Location: Abu Dhabi UAE
- Department: E-Commerce / Digital Marketing
This role is crucial for driving online sales growth, enhancing the customer shopping experience, and integrating online and offline sales channels.
The E-Commerce Expert will work closely with cross-functional teams to optimize product listings, manage online promotions, and ensure a seamless digital shopping experience.
- Develop and implement e-commerce strategies to drive online sales and customer engagement
- Identify and capitalize on market trends, consumer behaviour, and competitive activity.
- Oversee the maintenance and performance of the e-commerce Mobile application and website
- Ensure product listings are accurate, visually appealing, and optimized for search engines (SEO)
- Collaborate with the digital marketing team to create and execute online advertising campaigns.
- Track and report on digital marketing performance, making data-driven recommendations for improvement.
- Ensure a seamless, user-friendly online shopping experience, from browsing to checkout.
- Implement strategies to improve customer retention, such as loyalty programs, personalized recommendations, and customer service enhancements.
- Monitor customer feedback and reviews to identify areas for improvement.
- Analyse e-commerce performance metrics, such as conversion rates, average order value, and cart abandonment rates.
- Generate regular reports on key performance indicators (KPIs) to inform decision-making
- Use data insights to optimize the online shopping experience and drive sales growth
- Develop strategies for click-and-collect, home delivery, and other omnichannel services.
- Collaborate with logistics and supply chain teams to ensure efficient order fulfillment and inventory management
Requirements
Qualifications:-
- Bachelor's degree in Business, Marketing, E-Commerce, or a related field. A Master's degree is a plus.
Experience:-
- 5+ years of experience in e-commerce, preferably in the retail supermarket industry.
- Proven track record of driving online sales and improving customer experience
Benefits :-
- Attractive salary plus Accommodation Facility
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About Company:
How to Apply?
To be considered for any career position at Al Madina Group, please apply through the application form or send your updated CV in Word or PDF format to Here
Interested candidates can send your CV to:
- careers@almadinagroup.ae
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