Hiring: Product Officer - Operations | Al Fardan Exchange L.L.C. | Dubai

  

Description

Join our dynamic team and be a part of an exciting journey!

We are hiring

• Product Officer - Operations

Only short-listed applicants will be contacted.

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Responsibilities

• Develop and execute operational strategies to support company growth objectives and enhance efficiency.
• Oversee day-to-day operations, including transaction processing, customer support, compliance, and risk management.
• Identify operational bottlenecks and implement solutions to streamline processes and improve productivity.
• Collaborate with cross-functional teams to ensure alignment of operational activities with business goals.
• Manage vendor relationships and third-party service providers to ensure quality and cost-effective services.
• Develop and implement policies, procedures, and controls to maintain compliance with regulatory requirements and industry standards.
• Prioritize opportunity areas that can be addressed given the organizational capacity and feasibility.
• Work with operations subject matter experts and use a broad range of sources to develop innovative functionalities.
• Design processes, workflows, and functional components to improve efficiencies.
• Collaborate with internal stakeholders to launch products.
• Establish product delivery timelines in close collaboration with internal teams and keep stakeholders updated.

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Requirements

• Bachelor’s degree in business administration, finance, or a related field; an MBA or advanced degree is a plus.
• Proven experience in operations management within the FinTech industry or a related field.
• Strong understanding of financial services operations, including transaction processing, customer support, CRM, compliance, and risk management.
• Analytical mindset with the ability to identify operational inefficiencies and implement effective solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with regulatory requirements and compliance frameworks relevant to the financial services industry.

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Working at Al Fardan What's On Offer

• Market compatible Tax-Free Salary
• Flight ticket allowance
• Medical Insurance
• Excellent exposure
• Great career development opportunities in a growing company

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About Company:

Al Fardan Exchange - Sole Proprietorship L.L.C is a member of the Al Fardan Group, which has roots stretching back to 1954. Emerging from a seafaring and pearl trading tradition to a commercial trade, the Al Fardan name is built on a solid bedrock of security and reliability. Leveraging on the Group’s diversified business interests and successful operations in real estate, high-end jewellery and financial services, Al Fardan Exchange holds global reach with trust and credibility as its main ethics.

Established in 1971, Al Fardan Exchange - Sole Proprietorship L.L.C has had the unique opportunity of playing a part in supporting communities who have helped build this nation, by helping them bring life to their own dreams – both here and in their home countries.

Today, we are incredibly proud to serve the UAE’s cosmopolitan community through our 85+ strong network, spanning across all Emirates. Reinforced by strong relationships with over 150 global corresponding banks, financial institutions, and other financial service providers, we offer secure transactions that firmly place reliability and trust in the forefront.

Our team members, representing over 22 nationalities, are highly equipped to understand the needs of our clients and offer the best customer experience. Every day, thousands trust Al Fardan Exchange - Sole Proprietorship L.L.C to fulfil their financial goals and aspirations.

As pioneers of money exchange in the UAE, we understand that dreams are realised when they are driven by trust. That is why we go beyond transferring money, we focus on “Delivering Happiness, Transforming Lives” – a promise that’s captured in the essence of our brand and operations.

At Al Fardan Exchange - Sole Proprietorship L.L.C, we are not just mindful about saving your money – we enable hassle-free financial transactions, so you can focus on what’s more important – your family and future.

We are constantly seeking new ways to deliver focused and cost-effective solutions and services, connect with our customers and maintain a strategic edge.

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How to Apply?

To be considered for any career position at Al Fardan Exchange L.L.C., please apply through the application form or send your updated CV in Word or PDF format to Here

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