We are Hiring IT Service Desk Professional | Jumbo Force | Dubai

IT Service Desk

Description

 If you're an IT Service Desk professional with 4-5 years of experience and looking for a job switch, here's a good opportunity. Inbox your updated resume to below mail ID.

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Job Details

💼 Job Title	IT Service Desk
🏣 Company Name	Jumbo Force
🏗️ Industry	IT
👔 Career Type	Permanent
📍 Job Location	Dubai
💰 Salary	Will be discuss
👨🏻‍💼 Experience	Min 4 years experience
⏳ Job Type	Full Time
👫 Gender	Male/Female
🌏 Nationality	Any

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Responsibilities

• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

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Requirements

•  With 4-5 years of experience 
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered
• BSc/BA in IT, Computer Science or relevant field

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About Company

JumboForce (Jumbo Manpower Services LLC) is a Manpower Services & Solutions Company that was established in 2014 with an objective to provide ‘value added’ solutions in a structured and transparent manner.

Backed by Jumbo Group’s brand promise and financial capabilities, JumboForce has partnered with various MNCs and already has a growing resource base of 900+ employees across the GCC. 

We specialize in taking care of your workforce needs across various skills, competency levels, functions and nationalities on the backbone of Quality, Continuous Improvement and High Engagement levels. This includes a Customized Solutions Approach with focus on Productivity and Quality. 

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How to Apply?

To be considered for any career position at Jumbo Force, please apply through the application form or send your updated CV in Word or PDF format to Mail ID

Interested candidates can send your CV to:

• jobs.recruitment@jumboforce.ae

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