Hiring: Technical Support Engineer | Guardian One Technologies | Dubai

Technical Support Engineer

Description

 Urgent Requirement!!

Technical Support Engineer

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Job Details

💼 Job Title	Technical Support Engineer
🏣 Company Name	Guardian One Technologies
🏗️ Industry	IT
👔 Career Type	Permanent
📍 Job Location	Dubai
💰 Salary	Will be discuss
👨🏻‍💼 Experience	Min 2-3 years experience
⏳ Job Type	Full Time
👫 Gender	Male/Female
🌏 Nationality	Any

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Responsibilities

• Provide technical support on Desktop, Laptop, Printers, Scanners, etc.
• Provide technical solutions and investigated alternative methods for solving problem.
• POC of a new software/application as per business requirement.
• Manage the day to day workflow of tickets, emails and phone calls.
• Coordinate with vendors and service providers for efficient and effective office operations.
• Manage major or critical incidents and followed-up till closure.
• Assist team members in finding a suitable solution to resolve user issues.
• Assessment of all end user systems and recommendation of upgradation or replacement.
• Maintaining all the IT Asset records.

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Requirements

• Min 2-3 Years Exp
• Microsoft Certification, ITIL Certified
• UAE driving License is Preferable.
• Strong problem-solving skills and the ability to logically break down a problem into smaller manageable parts to solve.
• Strong team management skills, Client communication and managing escalations.
• Ability to perform multi-task.
• candidates having valid UAE driving license is preferred

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About Company

Guardian One Technologies (GOT) is one of the pioneers in Data Centre, Managed Hosting and Cloud Infrastructure Services in the UAE. We own and operate Data Centers in the UAE and Singapore, delivering Managed and Dedicated Server Co-location Services, through reliable infrastructure, 24/7 support and guaranteed uptime.

We have an established Managed Services portfolio and a large customer base including Small, Medium and Large enterprises. We also offer a complete stack of Managed Services and have extensive industry experience and insights from working with customers across various industry sectors such as, Information Technology, Healthcare, Retail, Logistics, F&B and many more.

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How to Apply?

Interested candidates who wish to know more details about latest jobs at Guardian One Technologies and to apply for Guardian One Technologies directly - View & Apply

Interested candidates can send your CV to:

• hr@guardianone.com

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