Service Supervisor
Description
The Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.
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Job Details
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- Title : Service Supervisor
- Company Name : Juma Al Majid Holding Group
- Career: Permanent
- Job Location: Dubai
- Salary: Will be discuss
- Experience: Min 7 years experience
- Job Type: Full Time
- Gender: Male/Female
- Nationality: Any
Responsibilities
- Management of technical projects from involving Installation, wiring, testing & commissioning, inspection etc…to execution stage and right upto the hand over. Projects will be multi-disciplinary and technically complex in nature.
- Provide specialist and generalist help and guidance to technicians. Support by providing expert input when required. Carry out performance testing and /or modernization service of lifts/ Escalators assigned to ensure compliance to specifications, such as Traction machine, brake system, stopping at floors levels and smooth functioning
- Liaise with other departments frequently to ensure all aspects of the project are met, using theory and application of engineering principles. As well as specialist knowledge to find resolutions of project tasks and complex faults.
- Assist the line manager to ensure projects are completed within the budget. Jobholder will carry out Trouble shooting of problems and repairing or replacing faulty parts in elevators and escalators
- The jobholder must keep self technically abreast of latest developments on the products produced by the principal and on a timely basis educate the staff so they are aware on the product and its know-how
- Must plan own activities in such a way as allocated tasks and projects are completed within cost and time scales set in order to maintain or meet operational requirements
- Follow established procedural framework, Write weekly reports with recommendations and feedback on work in progress / planned and any critical incidences to enhance the scope of work
- Must maintain the highest safety standards both in terms of personal safety of self and others, and in terms of Regulatory Authority requirements that may have a direct impact on training and safety.
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Requirements
- High School while a diploma / Vocational training in Electrical & Electronics would be an advantage
- Minimum 7years experience of which at least 2 years as a technician in elevator /escalator field
- Strong technical knowledge
- Team work
- Attention to detail
- Good Inter-personal skills in English while Arabic would be an advantage
Benefits
- Family benefits
- Travel Ticket
- Medical Insurance
How to Apply?
Interested candidates who wish to know more details about latest jobs at Juma Al Majid Holding Group and to apply for Juma Al Majid Holding Group directly - View & Apply
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