Housekeeping Floor Supervisor
Description
The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.
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Job Details
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- Title : Housekeeping Floor Supervisor
- Company Name : Four Seasons
- Industry: Hotel
- Career: Permanent
- Job Location: Abu Dhabi at Al Maryah Island
- Salary: Will be discuss
- Experience: 1-2 years experience
- Job Type: Full Time
- Gender: Male/Female
- Nationality: Any
Responsibilities
- Is directly responsible for the day to day key processes in his/her area of work.
- Assists his/her supervisor in executing the day to day operational requirements.
- Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.
- Actively offers operational, employee and customer (internal and external) related feedback to management.
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.
- Adheres to the hotel's code of conduct and grooming & hygiene standards. Is seen as working hands-on, assists colleagues in crunch times; walks the talk.
- Actively participates in briefings and meetings. Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned.
- Adheres to the hotel's code of conduct and grooming & hygiene standards. Is seen as working hands-on, assists colleagues in crunch times; walks the talk.
- Actively participates in briefings and meetings. Maintains a clean and orderly work area and promotes a safe working environment.
- Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.
- Possesses a high degree of product knowledge and relevant technical skills.
- Keeps abreast of events in the hotel. Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.
- Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.
- Offers a special service touch when an opportunity is presented. Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately.
- Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response.
- Attends to guest and internal customers’ calls and coordinates with concerned departments to ensure timely and efficient service delivery. Assists in general department administration.
- Handles "Do Not Disturb" rooms according to Hotel policy. Ensures follow up on maintenance requirements in the areas assigned.
- Assists in routine inventory taking of supplies and operating equipment. Ensures Maids Pantries are kept clean and tidy.
- Handles "Do Not Disturb" rooms according to Hotel policy (see separate document). Ensures follow up on maintenance requirements in the areas assigned.
- Assists in routine inventory taking of supplies and operating equipment. Ensures service pantries are kept clean and tidy.
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Requirements
- Work experience as a Housekeeping Supervisor or similar role
- Hands-on experience with cleaning and maintenance tasks for large organizations
- Ability to use industrial cleaning equipment and products
- Excellent organizational and team management skills
- Stamina to handle the physical demands of the job
- Flexibility to work various shifts, including evenings and weekends
- High school diploma is a plus
About Four Seasons
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
How to Apply?
Interested candidates who wish to know more details about latest jobs at Four Seasons and to apply for Four Seasons directly - View & Apply
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